1. The payment should be made in advanced. The Products are delivered after receipt of complete payment by the bank.
2. We use natural and Non- Toxic / AZO free dyes .
3. The product will be dispatched after complete payment.
4. Order will be shipped within 4 to 5 days from the date of final Placement of order and will be delivered within 7 days.
5. The delivery period can be exceeded in case of natural calamity or any situation beyond our control.
6. The dispatched Parcel would be completely insured.
7. The delivery and shipping charges including insurance charges, delivery charges, and other charges like agent commission, and custom duty are to be paid by the customer.
8. The product should be delivered to the address provided by the customer.
9 We accept Payment via Bank transfer, Credit card, and PayPal.
10. The Payment in case of bank transfer should be deposited in the bank within 10 days.
11. Delivery of the parcel would be through EMS (Door to Door Delivery).
12 The price of fabric can go up or down based on the current market price.
13 Domestic Shipping charges (only for India) would be only Rs. 100/- per order &Domestic (India) Shipping is Free on orders over Rs. 2500.
14. Our Eco & Standard International shipping charges as given below:
A. $20 for 1Kg $ additional weight above 1 kg rates would be 10 $ per kg.
B. Special offer for Free Worldwide Shipping on orders over 800 $
15. Cash on Delivery charges would be an extra Rs. 75 per order...
16. An additional amount of 5% would be charged for any transaction made through a credit card(CCavenue Payment Gateway).
17. Our Paypal id is nitesh4457@gmail.com if you choose PayPal payment, then you will have to pay an additional 7% charges of the PayPal fee... Since 1st March 2011, payments for goods and services into a Paypal account may not exceed 3000$ per transaction. This new law is due to the Reserve Bank of India guidelines. if your order is above 3000$ then you can pay part of payment..
18. if you Payment via bank Transfer then you will pay an additional $25 per transaction..
19. Ready Stock Prices are wholesale Prices.
20. RETURN POLICY:
Upon receipt of your order, please open the package immediately and inspect the contents for damage or manufacturing defects. If any item in your order is damaged in shipping, or if you find any significant manufacturing defects, please call Customer Service within 5 days of receipt of your order at +91-9352416579 to request a Return Merchandise Authorization (RMA). We cannot accept any returns without prior approval. Upon receipt and inspection of your returned merchandise, we will either exchange your item or issue a full credit in the amount of the original purchase price.
Once your return has been authorized, please re-pack your return item(s) with the gift box(es) and in the original shipping packaging and include a description inside each package with the reason for returning the item(s), i.e. "product is damaged", "I am not satisfied", etc. Include your full name, address, and phone number to ensure a timely refund or exchange.
Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below
For Return, please ship to the following address:
OUR ADDRESS:
Shrestha Jaipur
Plot No.88, Prem Nagar,
Agra Road, Near Maitri Public School
Jaipur- 302031(Rajasthan) India
Customer care:-91-9352416579
Email: info@shresthajaipur.com
21. EXCHANGE POLICY:
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:
- If you would like to request an exchange please write to us info@shresthajaipur.com
- Items to be exchanged need to be sent to the addresses given below within 30 days of receiving the goods.
- Shrestha will replace the items free of cost or issue a full refund if we have sent you the wrong item.
- If you would like to exchange any item, Shrestha will replace the returned items free of cost and issue a refund for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address, you would need to place a fresh order for the correct item.
- Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.
For Exchanges, please ship to the following address:
OUR ADDRESS:
Shrestha Jaipur
Plot No.88, Prem Nagar,
Agra Road, Near Maitri Public School
Jaipur- 302031(Rajasthan) India
Customer care:-91-9352416579
Email: info@shresthajaipur.com